With the increasing outbreak of COVID19 having an impact on
our day to day lives, at 8DOL we wanted to inform you on the
steps we are taking to help all our customers & riders.
Keeping up good hygiene
In line with official government advice, hygiene is an
absolute priority and minimising contact will reduce the risk
of transmission. This is being communicated with all of our
riders and we will be advising them to minimise contact.
On top of this any customer can request “NO CONTACT” within
the remarks on an order which will be communicated onto our
rider teams.
Meeting customer needs during outbreak
8DOL provides a wide range of products, many of which are in
demand during this outbreak. We will continue to do our best
to meet customer expectations and will be updating our
promotions to include meal, snacking and other relevant
promotions to help during this outbreak.
8DOL is committed to not profiteering from an outbreak and we
will not be increasing the cost of any of our items such as
hand wash beyond our standard pricing.
Where some items are in short supply 8DOL will do our best to
offer a relevant substitute and continue to meet our
customer’s needs.
This is a rapidly changing situation and during this time we
will be working with our riders, customers & merchants to
update our policies in line with Public Health England advice.
Delivery Fee
Due to the increase in demand & to allow us to support our
riders better during this challenging period we have
temporarily increased our delivery fee to £2.00.
Thank for your understanding, this along with our entire
approach to Coronavirus is under continual review.